Sending a Problem Report

In the Component Manager, open the Help menu and select Problem Report.
A dialog window opens and prompts for a description of the problem.
Type your description and click OK.
Your license is checked. When you are using a licensed ASCET version, the report is compressed into an archive file. When automatic transmission is activated, the archive is sent immediately. Otherwise, you are asked whether the archive is to be sent.
Click Yes to send the e-mail, otherwise, click No.
If your mail program is not MAPI-compliant, you have to send the archive file manually, e.g., as an attachment.