ETAS Problem Report Support Function

ASCET offers you a support function to inform ETAS about problems that occurred during your work with the program. When you use the support function, ASCET compresses the entire contents of the log directory (all *.log files) including a textual description into an archive file named EtasLogFiles01.zip in the ...\ETAS\LogFiles\ directory. For additional archive files, the file name is incremented automatically (up to 19) to avoid immediate overwriting older archive files.

Note
A maximum of 20 archive files can be created. If more archive files are used, older files are overwritten.

You can set up ASCET so that this archive is automatically sent to the ETAS support service. For this purpose, you need a MAPI-compliant e-mail program (e.g., Microsoft Outlook). For other e-mail programs, you need to send the archive yourself as an attachment.