Sending a Problem Report Using the Support Function

To send a problem report with the support function:

1. In the database manager, in the ? menu, point to LOG files, and then select Zip.

   A dialog box opens in which you can enter text.

2. Click OK.

   The report is zipped and can be sent automatically by e-mail if your system is installed accordingly.

3. To send the report, in the ? menu, point to LOG files, and then select Send.

   The file is sent to the INCA hotline service.

See also

Specifying the E-Mail Address of the Hotline