Troubleshooting

The following table lists some of the possible problems together with a possible solution. In case of further questions, please contact our technical service in the chapter "Contact information".

Fig.

Connection

Description

No network connection to ES160.1 after temporarily disconnecting the network cable from the PC.

Was the PC network adapter configured correctly?

1. Open the Windows Device Manger.

2. Expand the entry Network Adapter.

3. Locate the network adapter connected to the ES160.1 and double-click it to open its adapter properties.

4. Navigate to the tab Advanced.

5. Set the property Energy Efficient Ethernet to the value On.

6. Set the property Link Speed Battery Saver to the value Disabled.

7. Confirm with OK.

8. Connect the ES160.1 to the customized network adapter.