Troubleshooting

Symptom

Possible cause

Solution

Failed to get license ASCMO_DESK

The license server does not recognize the user name.

Set LICENSE_USER to the user name that owns the ASCMO license.

bind source path does not exist

The path in the --mount option does not exist on the host machine

Verify the path exists on the host machine (not inside a container).

The container exits immediately and shows no output.

The -t option is missing.

Add -t to the docker run command.

The container cannot write result files.

The mounted folder is not writable by the container user.

Change the folder permissions or run the container with --user <uid>:<gid>.

The project cannot load an FMU.

The FMU does not contain a 64-bit Linux binary, or the relative path is not preserved.

Use an FMU with a Linux binary and mount the parent folder so that the relative path remains unchanged.